FAQs
What services does Throughwave provide?
We provide enterprise IT infrastructure solutions and consulting, including Security Solutions, Data Center, Networking Solutions, and Cutting Edge Technologies such as AI, IoT, and Automation.
Does Throughwave sell directly to enterprise customers or through resellers?
We primarily work with partners and resellers, offering full consulting and technical support throughout the process.
How do I get started if I’m interested in your services?
To get started with Throughwave, fill out the free consultation form on our website or contact our sales or technical team directly to discuss your initial requirements.
Do you offer on-site assessment services?
Yes. The Throughwave team can visit your site to evaluate the current system and recommend a solution tailored to your organization.
What brands does Throughwave work with?
We partner with leading global technology brands such as Supermicro, Randtronics, Utimaco and more.
Are Throughwave's deployed systems certified for security?
Certification depends on the selected product, model, and project scope. Throughwave designs and deploys systems against the organization’s security requirements and can verify relevant manufacturer certifications before implementation.
How experienced is Throughwave's consulting team?
Throughwave’s consulting team has over 10 years of experience delivering IT infrastructure solutions to local and international organizations.
Do you provide post-installation support?
Yes. Throughwave offers support services, technical consultation, and ongoing maintenance tailored to each customer’s needs.
Are brochures or documentation available for your solutions?
Throughwave brochures and solution documents are available on the relevant solution pages, or you can request additional materials from our team by email.
How long does it take to implement a solution?
Throughwave’s implementation timeline depends on the project’s size and complexity. We begin with system analysis and design in collaboration with the client, then provide a clear implementation plan and timeline.